How to Report a Streetlight Outage - Oncor Electric Delivery

Jun 3, 2023

Welcome to Truster Marketing Solutions! We are excited to provide you with essential information on how to report a streetlight outage effectively and efficiently. In this guide, we will walk you through the necessary steps and procedures to ensure your streetlight outage is reported promptly and resolved by the reliable team at Oncor Electric Delivery.

Step 1: Gathering Important Details

Before reporting a streetlight outage, it is crucial to collect specific information to help Oncor Electric Delivery identify and address the issue promptly:

  • Location of the streetlight (provide a precise address or detailed description, including nearby landmarks or intersections)
  • Streetlight pole number (if available, it can be found on the pole or the metal tag attached to it)
  • Description of the issue (e.g., completely off, flickering, dim, damaged)

Step 2: Contacting Oncor Electric Delivery

Once you have the necessary information, there are several ways to report a streetlight outage to Oncor Electric Delivery:

  1. Online Reporting: Visit the official Oncor Electric Delivery website and navigate to the designated streetlight outage reporting page. Fill in the required fields, including the location details and description of the issue. Submit the form, and your report will be sent to Oncor Electric Delivery for further action.
  2. Phone Reporting: Contact the Oncor Electric Delivery customer service hotline, which operates 24/7. Provide the customer service representative with the collected information, following their instructions for reporting a streetlight outage.

Step 3: Following Up

After reporting a streetlight outage, it's essential to follow up on your request to ensure that Oncor Electric Delivery has received and addressed the issue. This step ensures that the streetlight outage is resolved promptly and provides an opportunity to seek any additional assistance if required.

Why Choose Oncor Electric Delivery?

Oncor Electric Delivery is one of the leading electricity providers in Texas, committed to delivering reliable and efficient services. By choosing Oncor Electric Delivery, you benefit from:

  • Prompt and responsive support for streetlight outages
  • Years of experience and expertise in the industry
  • Efficient and effective resolution of streetlight issues
  • Proactive maintenance and repair of streetlights

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Remember, reporting a streetlight outage promptly not only helps ensure public safety but also contributes to creating well-lit communities. Follow the steps outlined in this guide and contact Oncor Electric Delivery for reliable assistance. Choose Truster Marketing Solutions for all your website design and SEO needs. Together, we can make a difference!